Position

Store Manager

Job Summary: Managing food and beverage operations within budget and to the highest standards Leading F&B team by attracting, recruiting, training and appraising talented personnel

Responsibilities and Duties: We are looking for a professional food and beverage manager to be responsible for managing all F&B operations and for delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage all F&B orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.

Required Experience, Skills and Qualifications:

• Proven food and beverage management experience
• Working knowledge of various computer software programs (MS Office, restaurant management software)
• Ability to spot and resolve problems efficiently
• Mastery in delegating multiple tasks
• Communication and leadership skills
• Up to date with food and beverages trends and best practices
• Ability to manage personnel and meet financial targets
• Guest-oriented and service-minded
• Culinary school diploma or degree in food service management or related field

Job Type: Full-time

Salary: ₹18,000.00 to ₹20,000.00 /month + Store Incentives

Position

Team Member

Job Responsibilities:

• Take orders from customers, recommend options, upsell
• Prepare / assemble food (similar to making waffles and pancakes) and serve to customers
• Maintain hygiene and cleanliness (Open kitchen concept)
• Should speak basic English.
• Basic computer knowledge / billing system
• Updating on stock / inventory levels
• Should have knowledge of making beverages such as milkshakes and coolers
• Product training will be provided if selected

Time: Willing to work in Shifts

Qualifications and Skills:

• SSC or HSC or Graduate
• Good English

Experience: 0-2yrs

Benefits:

• Attractive perks & benefits
• Job Types: Full-time
• Salary - ₹ 11,000.00 – ₹ 13,000.00 per month + Store Incentives

Interview Time: 11:30 am - 4:00pm | Monday to Friday, Contact Person - Ms Arsheen - 72086 41455

Interview Venue: Office Name- 99 Pancakes (Euphoria Hospitality Pvt Ltd) A-Wing, 30th Floor, Office No – 3004, Marathon Futurex, Lower Parel (East)

Position

Auditor

Job Summary: As an Auditor, your primary responsibility will be to conduct independent assessments of financial records, operational processes, and internal controls to ensure compliance with regulatory requirements, industry standards, and company policies. You will be responsible for evaluating the accuracy, reliability, and integrity of financial information and providing recommendations for process improvement and risk mitigation. Your role will involve conducting audits, analysing data, preparing reports, and collaborating with various stakeholders.

Location: Mumbai (HO)

Salary per month: ₹ 25,000

Salary per annum: 3Lac

Required experience: Min 2 years

Qualification: Any Graduate OR Post Graduate

Responsibilities:

• Audit Planning: Participate in the development of audit plans, including determining the scope, objectives, and methodologies for each audit assignment.
• Financial Audits: Conduct financial audits to examine and verify the accuracy of financial records, transactions, and statements. Evaluate the organization's financial controls, policies, and procedures to ensure compliance with applicable laws and regulations.
• Operational Audits: Perform operational audits to assess the effectiveness and efficiency of business processes, such as inventory management, production, sales, and distribution. Identify opportunities for process improvement and cost reduction.
• Risk Assessment: Identify potential risks and control weaknesses within the organization's operations and financial systems. Develop strategies to mitigate risks and strengthen internal controls.
• Compliance Monitoring: Monitor compliance with company policies, industry standards, and regulatory requirements. Ensure adherence to accounting principles and best practices.
• Data Analysis: Utilize data analytics tools and techniques to extract insights from financial and operational data. Identify patterns, trends, anomalies, and areas of concern for further investigation.
• Report Preparation: Prepare detailed audit reports summarizing findings, conclusions, and recommendations. Communicate audit results to management and stakeholders, highlighting areas of improvement and suggesting corrective actions.
• Follow-up and Tracking: Monitor the implementation of audit recommendations and track progress to ensure timely resolution of identified issues. Provide guidance and support to management in implementing effective controls and process enhancements.
• Continuous Improvement: Stay updated with industry trends, regulations, and emerging risks. Continuously enhance audit methodologies and techniques to improve the effectiveness and efficiency of audit processes.

Skills:

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work on your own initiative and as part of a team.
• Quality Assurance
• Excellent problem-solving skills.

Job description: Ability to work on your own initiative and as part of a team

Position

Training Manager

Job Description/Key Responsibilities:

• End to End planning and execution of training activities for company owned outlets
• Handle new store openings and refresher training activities for PAN India store network.
• Conceptualize, design and execute individualized growth plan and assessments for store staff.
• Set up training network for on floor training guidance & evaluation
• Ideate and execute content creation for training needs in different areas and execution across outlets.
• Update and drive the training software through outlets and measure its output
• Assisting the outlets for audit findings on preventive action and coaching
• Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers
• Plan and execute effective induction and orientation sessions
• Manage P&L for training vertical
• Continuously maintain a keen understanding of training trends, industry developments, best practice

Requirements and Skills:

• Proven work experience as a Training Manager in QSR/HORECA space
• Track record in designing and executing successful training programs
• Familiarity with traditional and modern training methods (mentoring, coaching, on- the-job or in classroom training, e-learning, workshops, simulations etc)
• Excellent written and oral communication skills and leadership skills
• Ability to plan, multi-task and manage time effectively
• An eye for detail and ability to report and present ideas effectively
• Inclination to technology

Experience & Qualification :

• Experience Required - 8 to 10 years in Retail, Food & Beverages, FMCG etc. industries with good knowledge of Training
• Education - Hotel Management Degree & relevant training certifications (MBA - good to have)

Location: Mumbai

Position

Franchise Coordinator

Location: Mumbai (HO)

Salary per month: ₹ 25,000

Salary per annum: 3Lac

Required experience: Min 2 years

Job Summary: As a Franchise Coordinator, your primary responsibility will be to support the management and development of franchised business operations. You will work closely with the franchise team, franchise, and various departments within the organization to ensure the smooth operation and growth of the franchise network. Your role will involve a combination of administrative tasks, relationship management, and project coordination.

Qualification: Bachelor's degree in Business Administration, Marketing, or a related field (or equivalent experience)

Responsibilities:

• Familiarity with franchise agreements, legal compliance, and brand standards
• Ability to work independently and collaborate effectively with cross-functional teams
• Should handle franchise day to day operations and coordinating with all the departments
• Must be willing to travel frequently to franchisee outlets periodically (Local) as well as outstation
• Maintain a checklist of franchisee compliances
• Assist franchise with day-to-day operational inquiries, providing guidance, and resolving issues as they arise
• Compliance Monitoring: Monitor franchise compliance with brand standards, operating procedures, and legal obligations, ensuring consistency across the network.
• Generate reports on franchise performance, key metrics, and market analysis.
• Coordinate training programs and onboarding initiatives for new franchise, ensuring they receive the necessary resources and support to launch their business successfully.
• Should be well versed with Sales (Revenue) generation factors.
• Must be one point of contact for existing and newly added franchise outlets.
• Should support franchise outlet with respect to operations, accounting marketing staff (Hiring & Training), production (supply from central kitchen) inventory, food cost etc.
• Relationship Management: Build and maintain positive relationships with franchisees, acting as a point of contact for their needs, inquiries, and feedback. Address concerns and implement strategies to improve satisfaction and engagement

Skills:

• Strong organizational and project management skills
• Communication Skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Management Skills
• Marketing Skills
• Financial Knowledge
• Strategic planning