Terms And Conditions

The privacy policy outlines our practices regarding the collection, use, and disclosure of information gathered from site visitors. We are the sole owners of all information gathered, which is used to improve the website. Ordering Policy: You agree to provide 99 Pancakes with your details with reasonable care and warrant that these details are accurate and complete at the time of food ordering. By using our site, you unconditionally agree to the terms and conditions as well as the collection and use of information.

When placing an order, be sure to provide all of the necessary information to receive delivery.

The user is aware that some foods may only be suitable for people of a particular age. You alone are responsible for determining whether the food you order is suitable for the recipient.

Shipping Policy:
  • The delivery time stated at the time of order is only an estimate and may change based on a number of factors.
  • The food will be delivered to the address you provided when placing your order.
  • The delivery fee will not be refunded by 99 Pancakes in the event of a late delivery.
  • The availability of the products is required for all orders. If the item is not available when you place your order, you will be informed and your original payment method will be used to process your refund in accordance with the current policy.
  • At the moment, we only deliver to customers in certain parts of Mumbai, Hyderabad, and Pune.
  • To ensure that your dessert is delivered quickly, precisely, and precisely, provide a detailed and regular street address with a nearby land mark.
  • According to the delivery partner's policy, there will be additional shipping costs. Refund Policy Since our desserts are custom-made and perishable, we do not offer a refund policy. We will not accept returns for incorrect addresses, unavailability of the recipient, or other circumstances beyond our control.

Policy on Trademarks and Copyright The content on this website is copyright protected. No part of the content may be published, copied, represented, downloaded, or transmitted without prior written permission. 99 Pancakes owns all content, including photographs, trademarks, logos, designs, and text.

Founder's Day terms & conditions for Scratch Card (2024):

  • This offer is valid for dine in & takeaway in Mumbai stores only.
  • The other offers apart from golden tickets which are 15%, 20% & 25% off are valid only till 29th Feb, 2024.
  • Contest gratification can be redeemed only at our outlets
  • 99 Pancakes reserves the right to extend, cancel, discontinue, prematurely withdraw, change, alter or modify this contest
  • This offer will not be clubbed with any other Offers.
  • Vouchers are valid only for first 100 walk-in Customers

Golden ticket terms and Conditions (2024):

  • The golden ticket offer is valid till 31st December, 2024.
  • Winners can claim Any 2 Holland Pancakes (6pc) of their choice for free one time in one month.
  • No pancakes transfer is valid until for next month if it is skipped, in a particular month.
  • No advanced pancakes can be claimed
  • The golden ticket scratch card is valid only in the store from a specific store. Example - If you win the golden ticket from FORT outlet it will be valid only in fort outlet only.

Father's Day Contest (2024):

T&C’s apply.
  • Contest ends at 11:59 pm on 16th June 2024
  • Contest open to only residents of cities where 99 Pancakes has an outlet.
  • Entries from other locations will be disqualified.
  • Only 1 entry per person will be considered.

99 Pancakes may modify the service's terms and conditions (the "Terms") at any time. The updated version will be available on the website. If you do not agree with the revised Terms and Conditions, you should not use our website or services; however, continuing to do so constitutes your acceptance of all Terms and Conditions.